Information We Collect
We treat different types of information differently.
One type of information we collect is the accounting information that you upload or input into your CoinReporting account ("User Content").
We also collect usage information customarily logged by web software, including the date and time of your visit, the originating IP address, the pages and images requested, and other similar types of information ("Usage Data").
Additionally, we collect information from those who communicate with us via e-mail or our website, and information volunteered by consumers, such as the information you provide during account registration and signup ("Registration and Billing Data"), and contact form submissions and E-Mails ("Correspondence Data").
How Information is Used
"User Content" is stored securely and may only be accessed by users on who have been given the appropriate permissions to that User Content by someone with Admin permissions on the account. We will not access this data for any other purpose, except as provided below.
"Usage Data" and "Correspondence Data" is used to help us understand how the Service and our websites are being used and to help us improve our websites and the Service.
"Registration and Billing Data" is used for billing purposes and to notify you about important service-related notices.
Unless you request otherwise, we may use the name of your company and screenshots from your website in advertisements promoting CoinReporting.
Our Access To Your User Content and Metadata
We promise not to access your User Content for any purpose. However, we feel compelled to note that due to the nature of the job, our software developers and database and server administrators may have access to your User Content while logged in directly to our application servers.
All access to our application servers by our employees is logged.
Wherever possible, browsing sessions to the Service are secured with SSL, to prevent eavesdropping, tampering, and message forgery. If SSL is enabled, you will see a lock icon in your browser.
You may choose whether to disable SSL or require SSL for your connections to the Service. We recommend always using SSL.
Cookies: Use of the Service requires support for cookies, small pieces of data that are stored on your computer's hard drive and transmitted back to the Service with each web page request. A cookie simply identifies your browser to the Service by assigning it a unique ID number, which enables us to associate your session with your account.
You may use the Service to delete any of your "User Content," and doing so will remove such content from our active servers immediately. If you have configured backup retention after deletion for your "User Content", backups may remain on our backup servers for the period of time that you specified as the backup retention period.
All of your "User Content" will be deleted from our active and backup servers within 24 hours when you cancel your account.
Because of our efforts to ensure Service availability, we maintain backup copies of all User Content. As a result, residual copies of your "User Content" may remain on backup media, backup servers, and disk snapshots for up to six months after deletion or account cancellation.
We do not support removal of Registration and Billing Data, Correspondence Data or Usage Data.
Your use of the Service is governed by a Terms of Service, which will prevail in the event of a conflict with this document.
This document was last updated on November 20, 2014.